New Url Not Indexing due to sitemap technical glitch

#1050217
Viewing 7 replies - 16 through 22 (of 22 total)
  • Hello,

    Please include the FTP details in the sensitive data section as well, so we may troubleshoot further.

    We look forward to having this issue resolved.

    Thank you.

    I have already deactivated the plugin yet I am unable to find any error. Error that I sent you yesterday was found in the hosting server.

    Hello,

    We have found the cause and are working on a fix, but before then, you may patch this by changing the file seo-by-rank-math/includes/modules/analytics/class-analytics-common.php lines 339 and 340

    from:

    $difference = isset( $item['difference'] ) ? abs( $item['difference'] ) : 0;
    $is_negative = isset( $item['difference'] ) && abs( $item['difference'] ) !== $item['difference'];

    to:

    $difference = isset( $item['difference'] ) && 'n/a' !== $item['difference'] ? abs( $item['difference'] ) : 0;
    $is_negative = isset( $item['difference'] ) && 'n/a' !== $item['difference'] && abs( $item['difference'] ) !== $item['difference'];

    We apologize for any inconveniences that might have been caused as a result of this issue.

    Please do not hesitate to let us know if you need our assistance with anything else.

    For this do I go to the rankMath coding section right?

    Hello,

    You need to access the Rank Math plugin files using FTP or File Manager in cPanel.

    If you are unable to do this, you can share your site’s FTP details in the sensitive data section, and we will place the code for you.

    We look forward to helping you.

    Thank you.

    beingoptimist
    Rank Math free

    Added the code but not working

    Hello,

    We are sorry to hear that it’s not working yet.

    Troubleshooting this issue further requires that we have FTP access.

    Meanwhile, can you create a staging site and share its access with us along with the FTP so we can investigate this further without affecting your live site?

    You can follow this guide to create the staging website: https://rankmath.com/blog/how-to-create-staging-site/

    We look forward to hearing from you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 16 through 22 (of 22 total)

The ticket ‘New Url Not Indexing due to sitemap technical glitch’ is closed to new replies.