New Update Issues

#85461
  • Resolved Trent Peek

    4 years, 2 months ago

    Rank Math free

    I have been trying to update to the new Rank Math update for the past few hours, but WordPress is showing me an error when I tried updating the plugin.

    “An error occurred while updating Rank Math SEO: Download failed. Not Found”

    The software still works with the previous version, but trying to update to the latest version is giving me errors.

    What should I do?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 2 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It’s likely the issue was just temporary. I have tested the beta update and it is installing fine in my end.

    Please clear Rank Math’s transients from: WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
    remove transients rank math

    Once done con you can enable and install Beta update by following this:
    https://rankmath.com/kb/version-control/#beta-updates

    Please clear the caches, server, and WordPress after updating.

    If the issue is still not resolved, please let us know.

    We are here to assist. Thank you.​​​​​

    Trent Peek

    4 years, 2 months ago

    Rank Math free

    Thanks! That did the trick!

    Michael Davis

    4 years, 2 months ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘New Update Issues’ is closed to new replies.