New update 1.0.42.1 issue

#44401
Viewing 8 replies - 1 through 8 (of 8 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We have released a new version of Rank Math few hours ago. Could you try to update and let us know if that works for you?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Thanks for your support, At first glance, the new update version 1.0.42.2 has been working properly

    I tried to save the post ane edit it again, unfortunately, I got the earlier behavior,

    so I rolled back to 1.0.41.2 that working properly.

    May other plugin effects on rank math?
    I will add te list of my plugins in the sensitive data section.

    • This reply was modified 4 years, 7 months ago by devoworx.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    It could be a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Remember to test it with the latest Rank Math version.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    I followed exactly the troubleshooting guide and here the result:

    enable only rank math with the default theme

    – Reorder keyword focus still not working. (can’t change the order of keywords)
    – the changes reflected automatically in SEO basic and other sections like

    Ex: the keyword in the meta and the Focus Keyword not found in your SEO Meta Description rule is passed.

    enable only rank math with my own theme

    – Reorder keyword focus still not working. (can’t change the order of keywords)
    – the changes not reflected in SEO basic and other sections

    Ex: the keyword in the meta and the Focus Keyword not found in your SEO Meta Description rule is not passed.

    BTW, I am using the below post section code in my own theme to show rank math below the post.

    But I have noted that even I rolled back the reorder keyword is not working in the right side pane, it’s only work in the bottom side!

    I will roll back again to 1.0.41.2 version, where it’s the most stable version right now.

    Please, help

    • This reply was modified 4 years, 7 months ago by devoworx.
    • This reply was modified 4 years, 7 months ago by devoworx.
    • This reply was modified 4 years, 7 months ago by devoworx.
    Todd
    Rank Math free

    Hi,

    Reorder keyword focus still not working. (can’t change the order of keywords

    This option will no longer work. It was only working in Classic Editor till 1.0.42 but we merged the libraries and now it doesn’t work on both Gutenberg and Classic Editor. This is something we work on improving in the future but it is like that for now and it is not a bug.

    Since the tests work fine when you disable your theme – it would seem like the issue is rooting from your theme.

    Assuming you have used a custom meta already, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thanks for your professional support

    Todd
    Rank Math free

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

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