New redirections won’t get saved

#1029177
  • Resolved Jessica Risch

    4 months, 3 weeks ago

    Rank Math free

    When I add new redirections in the RankMath plugin, they don’t get saved. I already regenerated the database tables, this didn’t solve the issue.

Viewing 1 replies (of 1 total)
  • RankBot

    4 months, 3 weeks ago

    Hello, we’re sorry to hear that you’re facing issues with saving new redirections in the Rank Math plugin. Since you’ve already regenerated the database tables and the problem persists, there are a few additional steps you can try:

    1. Check for Plugin Conflicts: Sometimes, other plugins can conflict with Rank Math. Try deactivating other plugins temporarily to see if that resolves the issue.

    2. Update Rank Math: Ensure that you are using the latest version of Rank Math. You can check this by navigating to WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control. If an update is available, please update the plugin.
      Check Rank Math version from Version Control

    3. Check User Permissions: Make sure that your user role has the necessary permissions to make changes in the Rank Math settings.

    4. Clear Caches: If you are using a caching plugin, clear its cache and also clear your browser cache to ensure that you are seeing the most recent changes.

    If none of these steps resolve the issue, please reply to this ticket with your site URL, and a human agent from our support team will assist you further.

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    3 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘New redirections won’t get saved’ is closed to new replies.