New RankMath update is crashing Wordpress

#103657
  • Resolved Admin
    Rank Math free

    I really love to use RankMath but recently its been crashing and I’ve moved to another SEO plugin, I would love to come back to RankMath but the plugin keeps on crashing. Please do something.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Febby
    Rank Math free

    Hello,

    Sorry for any inconvenience that might have been caused due to that.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    1. Please follow these steps to fix the issue:
    https://rankmath.com/kb/fatal-error-after-1-0-49-update/

    2. Please follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.

    Here’s a video screencast:
    https://i.rankmath.com/KStFug

    Please clear all the cache, including the server after following the above process.

    That should resolve the issue. Thank you.

    Admin
    Rank Math free

    Dear Febby,

    Your instructions were clear and it worked like a charm. Thanks again for helping me and now I’m back to using RankMath again.

    Febby
    Rank Math free

    Hello,

    No problem at all and We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    Admin
    Rank Math free

    Hi,

    Sure, I can do that 🙂 Thanks again

    Febby
    Rank Math free

    Hello,

    Thank you very much for that.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘New RankMath update is crashing Wordpress’ is closed to new replies.