New Rank Math not working

#826640
  • Resolved Carol Cardwell

    1 year, 5 months ago

    Rank Math free

    Rank math isn’t letting me add focus keywords or edit the SEO details of my pages.

    I have disabled all of my plugins, including Beaver Builder, and Rank Math is still not updating/saving my Rank Math SEO details, edits or focus keywords. (I can input them, but it won’t save them)

    I was so excited about using your program. Is there a reason it won’t let me save my SEO or focus keywords on my website?

    https://www.carolcardwellphotography.com

    Thank you for your help

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 5 months ago

    Hello,

    I’m sorry to hear that you are facing issues with Rank Math not saving your SEO details and focus keywords on your website. This could be due to various reasons, such as plugin conflicts or firewall settings.

    Since you have already disabled all plugins and are still experiencing the issue, I recommend checking if there are any JavaScript-related errors that might be causing this problem. You can follow these steps to diagnose JavaScript errors in Chrome:

    1. Open the Developer Tools Console Panel by navigating to More Tools → Developer Tools from the Chrome menu.
      Open Developer Tools

    2. Click on the Console tab to check for any errors.
      Open console tab

    3. Identify any errors that might be related to Rank Math not saving your SEO details.

    If you find any JavaScript errors or if the issue persists, you can reach out to our support team by opening a support ticket here. Our team will assist you in resolving the issue and getting Rank Math to work smoothly on your website.

    Thank you for your understanding, and we appreciate your patience while we work on resolving this issue for you.

    Sources:
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math

    Miguel

    1 year, 5 months ago

    Hello,

    Thank you for contacting support.

    We noticed that GoDaddy is blocking access to the REST API route used to update the metadata from our plugin as you can see here:
    Access

    You will need to ask your hosting provider to unblock the route so that the update can go ahead just fine.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘New Rank Math not working’ is closed to new replies.