New Problem with Review Schema

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

Thank you for contacting Rank Math today and sorry for the huge delay.

Would you mind sharing a link to one of the affected posts/page so that we can help in coming up with a custom snippet to fix the errors?
Please note that if you do not have WooCommerce installed and want to remove all the product schema, you can also add the following code to your theme’s functions.php file:

/**
 * Filter to Short-circuit Schema if a 3rd party is interested in generating their own data.
 * Replace $schmea_type with schema name like article, review, etc.
 * @param bool  $value true/false Default false
 * @param array $parts Post Data
 * @param array $data  Schmea Data
 * 
 * @return bool
 */
add_filter( "rank_math/snippet/rich_snippet_product", function( $value, $parts, $data ) {
	return true;
}, 10, 3 );

Looking forward to helping you. Thank you.

​​​​​​

Hi Ryan,

Thanks for the response.

The errors reported on the structured data testing tool actually relate to the reviews schema and not WooCommerce product schema. These errors are as a result of the changes introduced by Google and is one of the issues that is on our to do list for the upcoming update.
At the moment, I can recommend that you disable the reviews schema for the page to as a temporary remedy for these errors.

We regret the inconvenience caused. Thank you.

Hi Ryan,

Thanks for the response.

The rating stars are not causing this but the absence of offers, review or aggregateRating “One of offers or review or aggregateRating should be provided.”
You can use this filter to come up with custom review schema data containing these properties:

/**
 * Collect data to output in JSON-LD.
 *
 * @param array  $unsigned An array of data to output in json-ld.
 * @param JsonLD $unsigned JsonLD instance.
 */
add_filter( 'rank_math/json_ld', function( $data, $jsonld ) {
	return [];
}, 10, 2);

I hope this helps.

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

I have raised this request with our dev team and we will be getting back to you in a short while.

Looking forward to helping you. Thank you.

​​​​​​​