new password

#1053650
  • Resolved Albertine
    Rank Math free

    Hi your system claims that it has sent me a link to change my password. However I do not receive it. Please help. My email is r*********@g********, domain is atelieralbertine.nl

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with not receiving the password reset link. Please check your spam or junk folder to see if the email was filtered there. If you still do not see it, we recommend replying to this ticket so that a human agent from our support team can assist you further with this issue.

    Additionally, please ensure that the email address you are checking is the one associated with your Rank Math account.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you!

    Please send me a link for a new password!

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We went ahead and reset the login details for you. [moved to sensitive data section]

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘new password’ is closed to new replies.