New GEO Coordinates Not Saving

#46805
  • Resolved Casey Walker

    4 years, 10 months ago

    Rank Math free

    My site had the wrong geo coordinates uploaded into the local seo & knowledge graph tool. I changed it to the correct coordinates and hit save, however, the old coordinates are still showing in the source code and on Google’s structured data testing tool. I provided screenshots in the sensitive data portion of this ticket.

    Why aren’t the coordinates changing? I tried it on multiple browsers and cleared cache if that matters. Thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Alberto

    4 years, 10 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you try to uninstall, clear the cache and install again the plugin? Don’t worry, the configurations will be saved so once you install it again, everything should be there.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Casey Walker

    4 years, 10 months ago

    Rank Math free

    Sure, I’ll post back as soon as I’ve reinstalled it.

    Todd

    4 years, 10 months ago

    Rank Math free

    Hi Casey,

    Sure, sounds good. Let us know how it goes.

    Casey Walker

    4 years, 10 months ago

    Rank Math free

    It fixed itself somehow.

    When I logged in today, it was showing correctly. Thanks for the help anyway.

    Michael Davis

    4 years, 10 months ago

    Rank Math free

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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