new GA4

#795256
  • Resolved David Holywood
    Rank Math free

    Trying to let RM create a new GA4 account and it doesn’t seem to work. RM cotinues and is connected to something but there is no new GA4 property in Analytics…

    Tried a few times but the same happens.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    I’m sorry to hear that you are facing issues creating a new GA4 property with Rank Math. To resolve this problem, please ensure that you are using Rank Math version 1.0.88 or newer. The feature to create and connect with GA4 properties is available from version 1.0.88 onwards.

    If you have confirmed that you are using the correct version of Rank Math and are still experiencing difficulties, please make sure to follow the steps outlined in the tutorial carefully. If the issue persists, I recommend reaching out to our support team for further assistance by clicking here.

    Thank you for your understanding, and we appreciate your patience as we work to resolve this issue for you.

    Sources:
    Using Google Analytics 4 Property With Rank Math Analytics » Rank Math
    How to Connect Your Google Account With Rank Math SEO » Rank Math
    How to Install Google Analytics With Rank Math SEO » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    Hello,

    Thank you for your patience.

    This can happen if you haven’t created a property for your website.

    In this case, please visit this page (https://analytics.google.com/analytics/web/) and sign up for a Google Analytics account and property, then reconnect your Google Account so the new Analytics account will reflect in that section.

    Hope that helps.

    David Holywood
    Rank Math free

    So you mean RM is NOT creating the property. I am?

    Hello,

    Our plugin can create the GA4 property, not the GA account. Since you don’t have a GA account, you will have to create it manually.

    Please do not hesitate to let us know if you need our assistance with anything else.

    David Holywood
    Rank Math free

    You totally got it wrong.

    Sorry I HAVE a GA account. And RM cannot create the property on a new installation when I ask it too!

    Your answers just add more confusion. Please READ my original question.

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘new GA4’ is closed to new replies.