Hello,
I apologize for the inconvenience you are facing with your website’s favicon not showing correctly on the index pages. To resolve this issue, you can follow these steps:
-
Clear Your Browser Cache: Sometimes, browsers cache the old favicon. Clearing the cache can help display the updated favicon. Here’s how you can do it:
- For Chrome: Press
Ctrl + Shift + Delete, select “Cached images and files,” and click “Clear data.”
- For Firefox: Press
Ctrl + Shift + Delete, select “Cache,” and click “Clear Now.”
-
Check the Favicon on Different Browsers: Ensure the favicon displays correctly on different browsers to rule out browser-specific issues.
-
Verify the Favicon Code: Double-check if the correct favicon code is added to your website’s header. You can use the RealFaviconGenerator plugin mentioned in our guide here to set up the favicon correctly.
If the issue persists after following these steps, please reply to this ticket, and a human agent from our support team will assist you further.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.
Best regards.
Sources:
How to Change Your Website’s Favicon in WordPress » Rank Math
How to Change Your Website’s Favicon in WordPress » Rank Math
How to Change Your Website’s Favicon in WordPress » Rank Math
Why Google Displays URL Instead of Site Name in SERP? » Rank Math
Google Shows A Different Meta Title/Description For My Site » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please note that Rank Math has no control over how the favicon will appear on the SERP. The images on Google SERPs are not controlled via the Schema markup or any plugin, it mostly depends on the keyword search term and the website authority.
However, as you’ve already changed the favicon, please allow Google some time to crawl your website and update this on SERPs.
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
