Hello,
We apologize for the issue you are facing after today’s update. It seems that you encountered a bug that affected the functionality of the plugin. Thank you for raising this concern and for rolling back to continue your work.
If you need assistance with the rollback process or have any further questions, please feel free to reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
In the meantime, if you haven’t already, you might want to check our Rollback and Beta Testing documentation for more information on managing versions of Rank Math.
Thank you for your understanding!
Sources:
Rank Math New Features – Roll Back and Beta Testing
Hello,
Thank you for contacting support.
Our team is already investigating this issue which is caused by the latest update of the plugin.
We hope to release a patch for it as soon as possible.
We appreciate your time and patience with this matter.
Hello,
We have released a quick update that fixed the issue. Please update the Free plugin to the latest version on your site.
If you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
Please clear your website caches after updating.
Let us know how it goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
