Needhamwebservices.com

#1105491
  • Resolved Stephen

    1 month, 1 week ago

    Rank Math business
    Content AI Creator

    Tried a free account for a day or 2 then started a paid account “AI Started Plan:. Now having problems … seems neither is working.

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    1 month, 1 week ago

    Hello,

    We apologize for the issues you are facing with your Rank Math account. It seems like there might be a problem with your subscription or connection to the Content AI feature. Here are a couple of things you can check:

    1. Content AI Subscription: Ensure that your Content AI subscription is active. If you see messages indicating that you need an active plan, you may need to select a Content AI plan from this page.
      To access this Content AI feature, you need to have an active subscription plan.

    2. Website Connection: Make sure your website is connected to your Rank Math account. If you see messages prompting you to connect, click the Connect Now button in your WordPress dashboard.
      Start using Content AI by connecting your RankMath account.

    If these steps do not resolve the issue, please reply to this ticket with any specific error messages you are encountering, and a human agent from our support team will assist you further. Thank you for bringing this to our attention!

    Sources:
    Resolving Content AI Related Issues » Rank Math
    Resolving Content AI Related Issues » Rank Math

    Stephen

    1 month, 1 week ago

    Rank Math business
    Content AI Creator

    The other issues is that when I activate or deactivate either the free or paid plugin it automatically triggers both. Seems like I needed to delete both which I did. Now I want to install just the paid version. When I tried that just before I tried this it reactivated both. Ugh.

    What should I do?????

    Reinelle

    1 month ago

    Hello,

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

    Looking forward to helping you.

    RankBot

    5 days, 21 hours ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Needhamwebservices.com’ is closed to new replies.