Need to stage/update website waiting for open ticket response

#80746
  • Resolved Trina Beall

    4 years ago

    Rank Math free

    Tomorrow I will be staging/testing/updating my website from pre-Gutenberg WP/WC/DIVI etc. Will this make my Rank Math/SEO issues better or worse? I am still waiting for a response from the TICKET submitted 1 week ago under Search Console “Identical Product URL shows 2x (1 with SEO Title, 1 with Page Title).” I migrated from Yoast Premium and Yoast WooCommerce.

    I left an UPDATE message at that TICKET hoping for help with this but I don’t know if it is being investigated or if it is dead. As I update I want to also update RANK MATH to the latest version unless you have different advice.

    Thanks!

    TRINA BEALL

Viewing 1 replies (of 1 total)
  • Alberto

    4 years ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    About your other ticket, for some reason it was flagged as spam your answer so we were not able to see it, I have unflagged it and we will be checking it.

    About your current question, it should go well, just keep in mind with the latest WordPress version (5.5) is currently breaking websites right, left, and center:
    https://www.searchenginejournal.com/wordpress-5-5-issues/377851/

    WP 5.5 brought a new error (not actually an error) that is not covered much and is related to the new jQuery version in the core. That is breaking many old themes and plugins. You have to stick with the developer that updates their products regularly or check with them and ensure they are compatible with WP 5.5

    Meanwhile, Rank Math is fully compatible (as you can see in this screencast: https://i.rankmath.com/lTvEmR), other plugins/themes you are using could be broken on that version.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Need to stage/update website waiting for open ticket response’ is closed to new replies.