Need to change login info

#1035852
  • Resolved Megan Collier

    3 months, 1 week ago

    Rank Math free

    Hi there, I have a rankmath account under my name and email address for the company I work for, but I will no longer be working here shortly, and need to give the login to our general i***@a********* company email address. Can you assist me in this process, please? Thank you so much!

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    3 months, 1 week ago

    Hello,

    We apologize for the issue you are facing with changing the login information for your Rank Math account. To change the email address associated with your Rank Math PRO account, you will need to contact our support team directly. Here’s how you can do that:

    1. Navigate to the Rank Math Support Forum to open a ticket.
    2. In the Ticket Title section, enter a brief summary of your request.
    3. In the Ticket Question section, provide more details about your request to change the email address to i***@a*********.
    4. In the Sensitive Data section, include the current email address associated with your account and the new email address you want to use.
    5. Click the SUBMIT YOUR TICKET button to send your request.

    Once you submit the ticket, a human agent from our support team will assist you with the process. Thank you for raising this concern!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    Jeremy

    3 months, 1 week ago

    Hello,

    Thank you so much for getting in touch.

    Sure, we have gone ahead and changed your account’s email address. Please check from your end if everything is in order.

    Hope that helps.

    RankBot

    2 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Need to change login info’ is closed to new replies.