Hello,
We apologize for the issue you are facing regarding the account ownership. Unfortunately, we cannot provide personal information such as the email address of the Rank Math PRO account owner due to privacy and security policies.
To resolve this, we recommend that you reply to your ticket with any additional details you might have, and a human agent from the Rank Math Support team will assist you further. Thank you for your understanding!
Hi,
We have a pro account, but I cant figure out who owns it. Just the person initials of the pro account owner for the website would be enough. The site is profence.com.au
Likely candidates for the account owner are the previous web designer (if it is him, we will have to sign up to the pro account directly with you)
Matt Gardner (our old web designer)
OR
David Fergusson (does our hosting)
OR
Samantha Swain (My CEO)
OR
Ben Gregson (my General Manager)
*A single clue would be enough, please
profence.com.au
Thanks,
Matt Monro
Sales and Digital Marketing
Protective Fencing Pty Ltd
m*****@p**************
OK,
Forget the previous Tickets.
We have signed up for PRO. I cannot find instructions for transferring ownership of the existing website PRO account- is there a preferred method ?
Thanks
Matt
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Your account is connected to m*****@p**************
Auto-login link: https://rankmath.com/my-account/?uid=2055325&altoken=f20ab9460e3bcb0d8af0806041af5c34
We highly recommend going through the following: “Complete Rank Math Tutorial 2024 – SEO Tutorial For Beginners (Step-by-Step)!”. This guide will help you set up the plugin completely and correctly, along with Rank Math’s features:
https://www.youtube.com/watch?v=cQLvCBVev3I
To get more information, please check out these links:
https://rankmath.com/kb/does-installing-rank-math-guarantee-rankings/
https://rankmath.com/kb/how-to-setup/
https://rankmath.com/kb/score-100-in-tests/
https://rankmath.com/kb/titles-and-meta/
https://rankmath.com/kb/how-to-use-content-ai/Â (this is revolutionary)
Hope that helps and please do not hesitate to let me know if you need our assistance with anything else.
