Need More Info on Redirections – Not Working as Intended

#73277
  • Resolved Fuad

    4 years, 4 months ago

    Rank Math free

    Hi there, I’m having some troubles with redirections. I would like to export all my redirects to htaccess for performance reasons, but when I export my htaccess file from RankMath, and copy into my htaccess file, there are multiple issues that prevent it from working.

    Firstly, when I copy it over and then deactivate the RM redirect and try going to the original URL, it returns a 404. Simply not working.

    Also, when exporting the htaccess file from RankMath, it has multiple lines commented out. These are important redirects and are not deactivated – why would they be commented out?

    I’m including some information about my issue in the Sensitive Data section.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Alberto

    4 years, 4 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Just to be sure, could you try running your .htaccess with the redirections in this validator to try to find all the lines with issues? (So we can try to find a pattern) https://htaccess.madewithlove.be/

    Looking forward to helping you. Thank you.

    ​​​​​​​

    • This reply was modified 4 years, 4 months ago by Alberto.
    Fuad

    4 years, 4 months ago

    Rank Math free

    Hmm, it looks like most of the rules were not met: https://htaccess.madewithlove.be?share=d42146bb-18d6-535e-afde-93d8cd0b2d9b

    But doesn’t say why.

    Pratik

    4 years, 4 months ago

    Hello,

    We were able to reproduce the error and have logged it.

    Please allow us some time to test and release a fix.

    It should be added to the plugin in the upcoming update.

    You can keep an eye on the changelog and we will be mentioning this error when fixed.

    We seek your patience and understanding in this matter.

    In the meantime, if you need any other assistance, please feel free to let us know. We are here to help.

    Thank you.

    RankBot

    4 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Need More Info on Redirections – Not Working as Intended’ is closed to new replies.