Hello,
We apologize for the issue you are facing regarding the verification of your plan subscription. To check if there has been a purchase or subscription under the email address @hughesm.com, we recommend that you log into your Rank Math account and verify the subscription details in the account dashboard.
If you find that the email associated with the Business license is different from what you expected, it may be necessary to contact our support team to merge accounts or change the email connected to your PRO plan. You can do this by opening a ticket through the Rank Math Support Forum.
Please include any relevant details in your ticket, such as the email addresses involved and any other information that might help us assist you better.
Thank you for raising this concern, and we hope to resolve it for you soon!
Sources:
How to Ensure Your Account Has an Active Subscription » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
We need to see the order number that starts with RANKMATH2#####-####-#####
We really look forward to hearing back from you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
