-
Hi,
I have added the FAQ (4 questions) using the Rank Math to one of my posts but for some reason, it is not showing on the google. This is my first posts using the FAQ. The Structured Data Testing Tool and Rich Results Test, return unsuccessful (no FAQ) and the Google Search Console shows no FAQ too. If you could take a look and solve the problem, that’d be appreciated.
-
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
That’s quite unexpected. The FAQ schema doesn’t seem to be added to the page json string. Please ensure you follow our guideline on adding FAQ schema with Rank math: https://rankmath.com/kb/faq-schema-block/
Is the issue happening with Rank math active alone? Assuming you are using the latest version of all the plugins and the themes (please update if not yet), please check for a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Only the site admin would know and your users won’t be affected by this troubleshooting.
Please let us know if you find the culprit else we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
You must be logged in to reply to this ticket.