Não consigo instalar IA no meu site

Hello, lamento saber que você está enfrentando problemas para instalar a IA no seu site.

Para resolver isso, você pode tentar atualizar os créditos da IA. Siga os passos abaixo:

1. Acesse o seu painel do WordPress.
2. Vá para Rank Math > Configurações Gerais > Content AI.
3. Atualize os créditos.

Aqui está uma captura de tela para referência:

Depois de atualizar os créditos, volte a usar a IA e ela deve funcionar sem problemas.

Se você ainda tiver dificuldades, não hesite em responder a este ticket, e um agente humano da equipe de suporte do Rank Math irá ajudá-lo. Obrigado por levantar essa preocupação!

Hello,

Thank you for reaching out and we apologize for the trouble you are facing with Content AI.

To resolve this issue, please follow these steps carefully:

• First, ensure you are logged in on your website to the same account you used to purchase the Content AI subscription. You can check your account details here: https://rankmath.com/my-account/
• On this page, you should see the correct number of remaining credits for your Content AI. Here is an example of how it looks:
• If the number of credits is correct on this page, but not on your website, you need to disconnect and reconnect your Rank Math account on your WordPress dashboard. To do that, go to Rank Math > Dashboard > Help and click the Disconnect button. Then, click the Connect button to reconnect your account. Learn more here.
• Finally, go to Rank Math > General Settings > Content AI and refresh the credits count by clicking the tiny refresh button. This will sync your website with our server and show you the updated number of credits. Here is how to do it:

We hope these steps will help you fix the problem. If you still have any issues or questions, please let us know. We are always happy to help.

Thank you for choosing Rank Math.