ACCESS MY WORDPRESS SITE THROUGH CPANEL
I am writing now to give you some information that may be the right way for you to log in and check and fix my Rank Math SEO PRO plugin. I HAVE A CPANEL ACCOUNT – WORDPRESS is installed on it. So this means that I don’t have a specific WordPress account, I guess. So if you think you can fix it and activate my Rank Math SEO PRO plugin by accessing my CPANEL account – just let me know and I will send you the LINK to my CPANEL account and the USER AND LOGIN information. I should have given this information from the beginning, and only now did I think of explaining how to access WordPress, through CPNAEL – my domain (SERVER) is hosted there and of course everything is configured for WordPress installed there. I am anxiously awaiting a response so that, if it is good, I can send you the link to my CPANEL and the USER AND LOGIN information. Sincerely, Adnilton Alves
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
This is the direct link to my CPANEL account:
[Moved to sensitive data section]
PLEASE, JUST LET ME KNOW WHEN YOU WILL ACCESS THE ACCOUNT, BECAUSE TODAY I WILL BE LOGGED IN TO CREATE A NEW PAGE.
Hello,
We tried to access your cPanel but were not able to access it. Please check the screenshot in the sensitive data section for your reference.
If you’re using any GEO blocking, please try to whitelist or open access to countries India, Bangladesh, Portugal, Nigeria, and the Philippines so that we can investigate this issue further for you.
We are looking forward to helping you.
Thank you.
Sorry for the delay in responding.
I am having problems with my website hosting, I am waiting for the server administrator to fix the problem, my website is offline.
As soon as everything is fixed and the website is back online,
I will send you a message asking you to log back into my account via CPANEL.
Thank you for helping me.
Sincerely,
Adnilton Alves
Hello,
That’s alright. We are always here ready to assist you.
Please get back to us once the issue with the web hosting has been resolved.
Thanks.
I will no longer be on my Cpanel account! Tomorrow I will buy WordPress hosting on the Hostinger platform, will I be able to install the Rank Malt Seo Pro plugin zip file on Hostinger?
Hello,
The Hostinger platform allows you to upload WordPress plugins using their ZIP files but so should the cPanel installation.
In fact, cPanel is just a system used by hosting platforms to easily setup the websites for their users.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
