my wordpress site’s admin page broke down becouse of Rank Math plugin error

#145487
  • Resolved Bé Cé

    4 years, 1 month ago

    Rank Math free

    Hi,
    my wordpress site’s admin page broke down becouse of Rank Math plugin error

    https://www.wakeblog.hu/wp-login.php?redirect_to=https%3A%2F%2Fwakeblog.hu%2Fwp-admin%2F&reauth=1

    my host (siteground ) tested to login and they said that as this is caused by rank MAth plugin, i have to ask you to help correcting the error.

    If i try to login, instead of reaching my wp admin, i get this following error measage:

    Fatal error: Uncaught Error: Class ‘RankMath\Analytics\Data_Fetcher’ not found in /home/customer/www/wakeblog.hu/public_html/wp-content/plugins/seo-by-rank-math/includes/updates/update-1.0.49.php:23 Stack trace: #0 /home/customer/www/wakeblog.hu/public_html/wp-content/plugins/seo-by-rank-math/includes/updates/update-1.0.49.php(75): rank_math_1_0_49_enable_new_analytics_module() #1 /home/customer/www/wakeblog.hu/public_html/wp-content/plugins/seo-by-rank-math/includes/class-updates.php(89): include(‘/home/customer/…’) #2 /home/customer/www/wakeblog.hu/public_html/wp-content/plugins/seo-by-rank-math/includes/class-updates.php(77): RankMath\Updates->perform_updates() #3 /home/customer/www/wakeblog.hu/public_html/wp-includes/class-wp-hook.php(287): RankMath\Updates->do_updates(”) #4 /home/customer/www/wakeblog.hu/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #5 /home/customer/www/wakeblog.hu/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #6 /home/customer/www/wakebl in /home/customer/www/wakeblog.hu/public_html/wp-content/plugins/seo-by-rank-math/includes/updates/update-1.0.49.php on line 23
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about debugging in WordPress.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Anas

    4 years, 1 month ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please ensure you are using the latest version of Rank Math:
    https://rankmath.com/changelog/

    If that doesn’t work, please confirm which version of PHP you are running by going to WP > Tools > Site Health > Info.

    We look forward to hearing back from you.

    Bé Cé

    4 years, 1 month ago

    Rank Math free

    i am using Php 7.0.33 but i also tryed 7.3.26 that kills my admin and get the same error
    Wordpress 5.6.1 update is also killing my admin site.
    I have Rank Math: 1.0.46

    Bé Cé

    4 years, 1 month ago

    Rank Math free

    if i update my Rank math to 1.0.57 than also it brokes down my admin page and get the same fatal error listed above

    Reinelle

    4 years, 1 month ago

    Hello,

    Thank you for following up.

    If you’re still unable to login into your WordPress dashboard, please deactivate Rank Math temporarily by renaming the seo-by-rank-math folder in your website’s root directory – /wp-content/plugins/

    Could you please try clearing your website’s cache then rename back the Rank Math folder? Then please update Rank Math (if not yet), then activate again.

    I hope that helps. Thank you, and looking forward to your update.

    Bé Cé

    4 years, 1 month ago

    Rank Math free

    ok but wont i loose any setting , seo result by renaming / deactivating?

    Bé Cé

    4 years, 1 month ago

    Rank Math free

    thanks now it works

    Reinelle

    4 years, 1 month ago

    Hello,

    Thank you for the follow-up.

    No worries, all your SEO data are saved in your database and you won’t lose any configuration.

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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