My website’s sitemap is not workinh

Hello,

We apologize for the issue you are facing with your website’s sitemap showing a white screen. This can often be caused by a conflict with another plugin or theme. Here are some steps you can take to troubleshoot the issue:

1. Check the Source Code: First, check the source code of the sitemap page to see if it is truly blank or if there is data present. You can do this by right-clicking on the page and selecting "View Page Source".

2. Access the Sitemap Directly: Try accessing your sitemap directly via this URL: https://rankmath.com/kb/fix-sitemap-issues/#sitemap-loads-slowly. If this loads your sitemap correctly, then the issue may be related to how it’s being accessed.

3. Plugin Conflicts: If the source code is empty, there may be a conflict with another plugin or theme. You can use the Health Check plugin to identify any conflicts.

4. Flushing Cache: If there is data in the source code but it still shows a white screen, try flushing the sitemap cache and ensure that it is excluded from any caching plugins you may be using. You can find more information on how to do this in our guide on excluding sitemaps from caching.

5. Static File Conflict: Ensure that there is no static file named sitemap_index.xml on your server that could be conflicting with the dynamic sitemap generated by Rank Math.

If these steps do not resolve the issue, please reply to this ticket, and a human agent from our support team will assist you further. Thank you for bringing this to our attention!

Sources:
Rank Math Sitemap Issues and Their Fixes » Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

We checked your sitemap and we can see it is working properly without any issues:

If you’re still facing the issue, please try to clear your website and browser cache and check again.

Let us know how it goes. Looking forward to helping you.