My websites are not connected

#879470
  • Resolved Sudipta Mukherjee

    3 months ago

    Rank Math pro
    Content AI Starter Trial

    I have added my another website with this account but that website is not showing under websites tab

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    3 months ago

    Hello, we apologize for the issue you are facing with your websites not being connected. It seems that your website might not be showing in the connected websites section of your Rank Math account due to a possible account mismatch.

    To resolve this, you can follow these steps:

    1. Disconnect Your Website

    • Navigate to WordPress Dashboard → Rank Math SEO → Dashboard → Help.
    • Click on Disconnect Account to disconnect your current account.

    Disconnect Your Website from Rank Math

    2. Connect Your Website Again

    • After disconnecting, you will see a prompt to activate your license. Click on the Connect Now button.

    Click Connect Now

    • Ensure that you select the correct Rank Math account associated with your subscription and click OK, Activate Now.

    Activate Rank Math PRO Subscription

    Once you have completed these steps, check the Websites section in your Rank Math account area to see if your website is now listed.

    If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Rakibuzzaman Siam

    3 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please head over to your WordPress Dashboard > Rank Math > Dashboard > Help, and from there disconnect and reconnect your Rank Math account and see if that helps to resolve the issue.

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    For more details, please check this guideline: https://rankmath.com/kb/website-not-shown-in-account/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘My websites are not connected’ is closed to new replies.