My website showing dual sitemap and one redirects to other

#66136
Viewing 3 replies - 1 through 3 (of 3 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It seems you have somewhere set up a redirection from sitemap.xml to sitemap_index.xml.

    I would tell you to try to find that redirection (it is not done by Rank Math) and remove it. But in any case, it is not creating an issue since you don’t have duplicate sitemaps, just a redirection.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    I have exactly the same pb

    Hello Andy,

    Thank you for contacting Rank Math today.

    could you please ensure also don’t have a redirection related to your sitemap.

    It may also help to check if the issue happens when only Rank math is active with a default theme and if the issue still occurs, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘My website showing dual sitemap and one redirects to other’ is closed to new replies.