my website Rankmath ai is not working

Hello,

We apologize for the issue you are facing with Rank Math AI. Here are a few steps you can take to resolve the problem:

1. Refresh Your Credits: Since we recently released a revamped version of Content AI, you might need to refresh your credits. You can do this by going to your WordPress Dashboard → Rank Math → General Settings → Content AI and refreshing the credits. Here’s a screenshot for reference:
   

2. Check Your Subscription: Ensure that your Content AI subscription is active. If you see messages indicating that you need an active subscription, you can select a plan here.
   

3. Connect Your Account: Make sure your website is connected to your Rank Math account. If you see messages prompting you to connect, click the Connect Now button.
   

4. Update Rank Math: Ensure that you are using the latest version of Rank Math. Sometimes, outdated versions can cause issues.

5. Disconnect and Reconnect: If the above steps do not work, try disconnecting and reconnecting your Rank Math account from your WordPress admin area under Rank Math → Dashboard → Help.
   
   

After performing these steps, please check if the AI feature is working properly. If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for raising this concern, and we hope this helps!

Sources:
Resolving Content AI Related Issues » Rank Math