Hello,
We apologize for the issue you are facing with connecting your website to your AI content subscription. To connect your website, please follow these steps:
- Navigate to your WordPress Dashboard.
- Go to Rank Math SEO > Help.
- Click on the Connect Now button.

- Sign into the Rank Math account that contains your Content AI credits. If you have multiple licenses, select the appropriate one from the License dropdown menu and click OK, ACTIVATE NOW.

- Ensure that the Content AI module is enabled by going to Rank Math SEO > Dashboard > Modules.

- Finally, head over to Rank Math SEO > General Settings > Content AI, and click the Refresh icon to update your connection.

If you continue to experience issues after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern!
Sources:
How to Connect/Disconnect Your Website From Content AI
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We have manually disconnected the concerned website from our end. When you log in to your website now you should see it disconnected from your account.
Please reconnect it by clicking the “Connect now” link in the warning message and check if the credits are available by going to WordPress Dashboard > Rank Math SEO > Content AI.
Please let us know if the issue has been fixed for your website.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.