-
I want to reconnect my site – it’s on wordpress, but doesn’t show on my account in rank math. I disconnected the old one, but then connected the new one on wordpress and don’t see it here.
I also want to change the sitename from Mompreneur Tips to Mompreneur Tip I can’t find where I can do that.
-
Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
You can simply change your site name under WordPress Dashboard > Settings > General > Site Title.
As for your connected website, please ensure that you are using the latest version of Rank Math then, reconnect your website to your Rank Math account.
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘my website is not connected because I updated my url’ is closed to new replies.