Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve checked your site, and indeed there are duplicate meta tags including the canonical URL. Those duplicate data are coming from one of your plugins or active theme.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), to determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
I hope that helps.
Thank you.
Please the first thing I need is to solve the duplicate canonical Url and any other thing else. All the solutions you gave isn’t solving the duplicate canonical Url issue. I am a complete beginner in WordPress so anytime, I am very cautious about working with it, if you can consider and solve it for me I will be very happy I beg. For the meta tags, I don’t even know about that, I need your help please
Hello,
Sure, we might need to take a closer look at the settings.
Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I would like to conduct troubleshooting to determine if there are other plugins or your current theme that might be adding that duplicate canonical tag by following this guide but the “Health Check & Troubleshooting” plugin doesn’t seem to be working on your website.
Is it possible for you to create a staging website for us to deeply debug the issue without worrying about breaking your live site? If so, please create one, replicate the issue there and share the admin login here so we can further determine what’s causing this issue.
Looking forward to helping you on this one. Thank you.
Please is quite unfortunate that I am a complete beginner and don’t know how to create a stagging website. I Searched and it’s seems it involves cpanel but I currently don’t have any technical skills. The last time this issue came, One developer solve it by using your code and he paste it below the function PHP code. I have tried it but it’s not working maybe I didn’t do it well. If you can try that and see if that works. I am much humbled to your recommendations.
Please thanks for your effort. The issue has been fixed thank you so much. But please if you can help me add h1 tag in my WordPress homepage, I would be happy. Hope to hear from you soon.
And please I am having problem with my plugin, even after adding the noindex tag of categories, still it is indexing. Can you help too.
Hello,
Since you are using the Latest Posts as your homepage, there is no option to manually add an H1 to it. You will have to get in touch with the support of your theme if you want to add an H1 heading. They will be able to do it for you.
Hope this helps. Let us know if you need any other assistance.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
