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I am very disappointed because my website is crashed and wordpress inform me that this crash is occur because of error the Rank Math Plugin and contact your host.And I have already put my query to the host but I am sending the message to you because your plugin is involved . Please guide me how to recover my website https://yagyasolanki.com .Please solve my query as soon as possible . My dashboard is working and please solve the problem of your plugin.
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Hello,
Sorry for the issue you are facing.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Please let me know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/We really look forward to helping you.
The ticket ‘My website is crashed because of your Rank Math plugin’ is closed to new replies.