My website is crashed after installing your plugin

#66787
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  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It is really weird since we don’t have any other reports about that happening. First of all, to recover access to your website, try disabling the plugins (like explained here: https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/).

    Once you are able to log in, I recommend you to enable every plugin one by one until you find which one is causing that issue. If you find it is Rank Math, let us know and we will continue helping you on this to fix the issue.

    Looking forward to help you.

    ​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘My website is crashed after installing your plugin’ is closed to new replies.