My VAT Number is not recognized by your system.

#464919
  • Resolved Richard Dornfeld
    Rank Math business

    Hi,

    my austrian – valid – VAT-Number is not recognized by your shop.

    Can you please help me?

    I want to buy the RankMath Business Subscription for the Promo Price of 199$.

    Thanks,
    Richard

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Please ensure that the country shown in the top right corner of your screen when purchasing is referred to your actual location.

    If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.

    Let us know how that goes. Looking forward to helping you.

    Hello Jeremy,

    i am very sorry… i did not see this. It is indeed a small button “more or less” hidden on the right edge of the screen…

    I am currently working from Cyprus and that’s why the country got chosen wrongly i suppose.

    Thanks for pointing out, i was already able to buy the subscription!

    All the best,
    Richard

    Hello,

    You’re welcome.

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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