My VAT number is not being recognized

#1028290
  • Resolved Diginomad

    5 months ago

    Rank Math pro
    Content AI Starter

    Subject: My VAT number is not being recognized

    Dear [name or customer service],

    I’m currently trying to place an order on your website, but unfortunately, my VAT number is not being recognized by the system.

    Could you please check what might be causing this issue and help resolve it so I can complete my order?

    Thank you in advance for your assistance!

    Kind regards,
    Tamires Silva Diamantino from Diginomad ou

Viewing 1 replies (of 1 total)
  • RankBot

    5 months ago

    Hello,

    We apologize for the issue you are facing with your VAT number not being recognized. This can sometimes happen due to a few reasons. Here are some steps you can take to resolve the issue:

    1. Disable Proxy or VPN: If you are using a Proxy or VPN service, please disable it and try entering your VAT number again.

    2. Select the Correct Region: Ensure that you have selected the correct region and country where your business is registered. You can do this by navigating to the top-right corner of the checkout page and clicking on the Region / Language dropdown menu.
      Select region and country

    3. Re-enter Your VAT ID: After ensuring the correct region is selected, try entering your VAT ID again.

    If you continue to experience issues, please reply to this ticket with any error messages you receive, and a human agent from our support team will assist you further.

    Thank you for bringing this to our attention, and we look forward to helping you complete your order!

    Sources:
    Why Does Rank Math Charge VAT/GST? » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    3 months, 4 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘My VAT number is not being recognized’ is closed to new replies.