Hello,
We apologize for the issue you are facing with your subscriptions not showing in your account. It seems that there might be a discrepancy with the email address used for your purchase. Please ensure that you are logged into the Rank Math account associated with the email address you used to make the purchase.
If you find that you have used a different email address, you will need to contact our support team to merge both accounts or change the email connected to your PRO account. You can do this by opening a ticket through the Rank Math Support Forum.
When submitting a ticket, please include the email address you used for the purchase and any relevant details. This will help our support team locate your PRO account and assist you further.
Thank you for raising this concern, and we hope to resolve it for you soon!
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We can see the Rank Math Business subscription on your account.
You can check the subscription details here:
https://rankmath.com/my-account/subscriptions/
Please check this URL on how to install and setup the Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
