My Subscription is Not Updated In My Rankmath Dashboard

Hello,

I’m sorry to hear about the issue you’re facing with your Rank Math subscription status not being updated in your dashboard after renewing it. To ensure that your website is connected with an active Rank Math subscription, please follow these steps:

1. Check Your Rank Math Subscription:

   • Log in to your Rank Math account here.
   • Navigate to Subscriptions from the left sidebar to check the current status of your Rank Math subscription.

   

2. Check if You’re Using the Latest Version of Rank Math PRO:

   • Verify that you are using the latest version of the Rank Math PRO plugin.
   • Go to WordPress Dashboard → Plugins and check the version of Rank Math PRO installed on your website.

   

3. Check if Your Website is Connected:

   • Ensure that you have connected your website using the correct account.
   • Verify this by going to the Websites section inside your Rank Math account area.

If after following these steps, your subscription status is still not updated, please contact our support team for further assistance. We are here to help you with any issues you may encounter.

I hope this helps in updating your Rank Math Pro subscription to your website. If you need further assistance, feel free to reach out to our support team.

Thank you for reaching out and bringing this to our attention.

Sources:
How to Cancel Your Rank Math Subscription » Rank Math
How to Download or Update My Invoice » Rank Math
How to Ensure Your Account Has an Active Subscription » Rank Math

Hello,

Thank you for contacting Rank Math support and sorry for the inconvenience caused due to this.

We have fixed the issue and the PRO plan is now active in your account. Please follow this guide to install and activate Rank Math PRO on your site: https://rankmath.com/kb/rank-math-pro-license-key/

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Hello,

Glad that helped.

Please feel free to reach out to us again in case you need any other assistance.

We are here to help.

Thank you.