My Subscription is not appearing on my account

#812937
  • Resolved Abdelkarim Oufkir
    Rank Math free

    Hello,

    I just made a new subscription, but doesn’t seems to work, i’m still getting free plan.

    Please review this, Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for reaching out to us regarding the issue with your subscription not reflecting correctly in your account.

    To resolve this, please log into your Rank Math account and ensure you are logged in with the correct email address associated with your subscription. If you find that the subscription is still not showing correctly, please contact our support team by creating a ticket at our support forum. Our team will assist you in resolving this matter promptly.

    We appreciate your patience and cooperation. If you have any further questions or need assistance, feel free to let us know.

    Thank you for choosing Rank Math.

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How to Cancel Your Rank Math Subscription » Rank Math

    Email connected to my free plan : a******************@g********
    Email used for PRO plan : a******************@g********
    Preferred email is the same : a******************@g********

    ScreenShot of the invoice: https://imgur.com/a/Xsy2MES

    Hello,

    Thank you for contacting us and sorry for any inconvenience that this issue might have caused.

    It appears you purchased a Content AI starter subscription instead of a Rank Math PRO subscription.

    If you desire to cancel the subscription and get a refund kindly let us know.

    Content AI is the perfect solution for performing AI SEO on your website and we really hope you reconsider. Here’s what you miss out on by cancelling Content AI:

    – 1-Click SEO Content Generation
    – 1-Click SEO Title and Description Generation
    – More than 40+ Dedicated AI Tools
    – 1-Click Competitor Content Research
    – 125+ Expert-Written, Supercharged Prompts

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Yes, you are correct. i think i will go with content AI for now.

    Thank you for you help

    Hello,

    We are glad we could address your concern.

    Please feel free to create a new forum topic if you do have another question in the future.

    It will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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