My subscription doesn’t shown

#334687
  • Resolved cem cem
    Rank Math free

    Hi,

    Order ID: RANKMATH220129-6364-61195
    and Invoice ID: IVKRXSWDEGCBAXDNWLTBZYVAMTFQ

    but my subscription doesn’t shown on my account page. Could you please help?

Viewing 1 replies (of 1 total)
  • Azib Yaqoob
    Rank Math business

    Hello,

    Thank you so much for contacting us and for choosing Rank Math PRO.

    We can see that the PRO subscription is already added to your account.

    We checked and the Rank Math PRO plugin is available for download in your Rank Math account’s dashboard:
    https://rankmath.com/my-account/

    Please clear your browser’s cache and follow this guide to download and install the PRO version of the plugin: https://rankmath.com/kb/rank-math-pro-license-key/

    Once done, please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math PRO account to connect the website with your PRO subscription.

    Please let us know how that goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘My subscription doesn’t shown’ is closed to new replies.