My sitemap is not being redirecting.

#404502
  • Resolved Veer Pur
    Rank Math free

    My sitemap is not being redirecting, I want to redirect my sitemap (sitemap.xml to sitemap_index.xml) and when I type sitemap.xml it shows different sitemap that i never uploded.

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  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math.

    Please check if there is a sitemap file in the root directory.

    Log in to your web server via FTP and delete the sitemap file present in the root directory.

    If there is no sitemap file in the root directory, check if the theme or any plugin is adding the sitemap.

    You can follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    I checked the root directory but there was no any sitemap file and I also checked through troubleshooting guide but i didn’t found any solution. Please guide me through another solution.

    Hello,

    I’ve checked your /sitemap.xml, and there seems to be malware on your site that is creating the sitemap and adding the spam links.

    In this case, since those URLs are non-existent on your site, please run a security scan on your site and check if there is malware that is causing the issue.

    You can also get in touch with your web host for assistance.

    Let us know how this goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘My sitemap is not being redirecting.’ is closed to new replies.