My sitemap is empty and I have tried everything and still no difference

#189391
  • Resolved Pedram
    Rank Math free

    Hi all,
    When I look at my sitemap in the search console it says that it is empty and gives an error.
    When I go to the sitemap url I receive the following text: “This XML file does not appear to have any style information associated with it. The document tree is shown below.” and don’t see my sitemap while I did see it previously.

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  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Can you please follow these steps?
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Then remove all the sitemaps from the search console and submit sitemap_index.xml and wait for Google to crawl the sitemap.

    That should fix the issue.

    If the issue persists, it would seem like a conflict with any plugin or theme.

    To determine that, update all the plugins and themes and follow this guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    I hope this helps. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘My sitemap is empty and I have tried everything and still no difference’ is closed to new replies.