My rankmath Plugin and file is no more πŸ€·πŸ½β€β™‚οΈ

#476590
  • Resolved Steverin
    Rank Math free

    hi.. today when i logged in to my site digitaleffekt.nu it said seo-by-rank-math-file-is-missing? and the plugin was gone? and when i tried to download it agin it said “Root folder is missing”

    this really worries me! how is that possible? how do i fix it?

    itΒ΄s very important that we can solve this so if it is easier you can call me on +46 763 45 45 43 (sweden).

    thanks..

Viewing 2 replies - 16 through 17 (of 17 total)
  • Steverin
    Rank Math free

    when i try to avisit the link you guys shared it says i have no access?

    this one: https://www.digitaleffekt.nu/wp-admin/admin.php?page=rank-math-wizard

    Nigel
    Rank Math business

    Hello,

    Thank you for your patience as we check why the Rank Math set up wizard is not working on your website.

    I tested initiating the setup wizard with the link and could access it without issues. Please may you clear your browser cache and try running the wizard one more time.

    If it does not work again, please may you record a screencast using a tool like loom.com and share the screencast link in the sensitive data as it may give us some insight into what is happening on your site.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 16 through 17 (of 17 total)

The ticket ‘My rankmath Plugin and file is no more πŸ€·πŸ½β€β™‚οΈ’ is closed to new replies.