Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Checking your account, both subscriptions have been refunded.
If you wish to proceed with the Rank Math PRO, you’ll have to purchase a new plan from here: https://rankmath.com/pricing/
Hope that helps.
Hi, no,you charged me twice!
Then I asked to refund one
You refunded one subscription, but cancelled both
Hello,
Sorry, but both transactions have been refunded from our end. Here are the updated invoices where the refund information is stated:
[see Sensitive Data section]
Rest assured that both refunded amounts will be credited to your card or the payment method you used.
You can purchase a new plan from here: https://rankmath.com/pricing/
We again apologize for the inconvenience.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
