Hello,
We apologize for the issue you are facing with your Rank Math PRO plugin. It seems that there was a problem during the update process, which may have caused the PRO version to become unregistered or inaccessible.
To resolve this, we recommend the following steps:
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Download the Rank Math PRO Plugin: Log into your Rank Math account and download the latest version of the Rank Math PRO plugin from your account area. You can do this by visiting this link.
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Reinstall the PRO Plugin: Once you have downloaded the zip file, go to your WordPress dashboard and navigate to Plugins → Add New → Upload Plugin. Select the zip file you just downloaded and click Install Now.
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Activate the Plugin: After installation, make sure to activate the Rank Math PRO plugin. You can check if both the free and PRO versions are active in your plugins list.
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Connect Your Account: Finally, navigate to Rank Math SEO → Dashboard → Help and click on Connect Now to ensure your Rank Math account is properly linked.
If you continue to experience issues or if the PRO version does not appear in your account, please reply to this ticket with a screenshot of your WordPress back office, and a human agent from our support team will assist you further.
Thank you for raising this concern, and we hope to resolve it quickly for you!
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
This issue is related to the PRO plugin, and it seems that your account is currently on a Free account. Your previous Rank Math PRO subscription has already ended a few days ago, so you currently have no access to the PRO updates.
Here’s a guide you can follow: https://rankmath.com/kb/fix-pclzip-err-bad-format/
To continue using the PRO features and receive updates, you’ll have to purchase a new plan from here: https://rankmath.com/pricing/
Don’t hesitate to get in touch with us if you have any other questions.
Hello,
I had no idea the plan expired. There wasn’t a deadline or notification to pay. That is why it doesn’t work. I don’t have PRO anymore. Does it make the plugin not work or just not update? I mean do I need to uninstall the PRO plugin if i need time to think about buying the plan again? Is there a one time fee to buy the pro plugin or do i have always pay annually or however often it expires? It is the only plugin i have that i did’t just buy and requires yearly renewal. I don’t know if i’ll always remember to look for it.
Thanks,
Terry
I was looking at the comparison page for rank math and rank math pro. Rank math the non pro version seems as it doesn’t do anything. That pro is required to even get 1 benefit. Is that true? That it has schemas, integrates with elementor, etc. are dynamics of rank math but don’t do any benefit for the website if i understood correctly?
Hello,
When the PRO subscription expires, the PRO plugin remains installed but won’t update or offer PRO features. You can keep it installed or switch to the Free version, your choice.
Rank Math Free still includes powerful features like basic schema, sitemaps, SEO analysis, and more. PRO adds advanced features like schema automation, more schema types, and advanced integration to your Analytics.
PRO is a subscription and renews annually to continue receiving updates and support. If you’d prefer a one-time plan, we don’t currently offer that.
Don’t hesitate to get in touch with us if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
