Hello,
I apologize for the inconvenience you are facing with your Rank Math Pro subscription and plugin updates. It seems like there might be an issue with your account or subscription.
To resolve this matter, please follow these steps:
- Log into your Rank Math account using the email address associated with your Pro subscription.
- Check if your Pro subscription is active and linked to the correct email address.
- If you encounter any issues with the download or invoice, please reach out to our support team by submitting a ticket here.
Our support team will assist you in resolving the subscription and plugin update issues promptly. Thank you for bringing this to our attention.
Best regards.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Download or Update My Invoice » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math support.
Rank Math paid plans are billed annually, so if you purchased the plan in November 2022, that plan would have expired in November 2023, unless the subscription was renewed.
Can you please confirm if the subscription has been renewed or not?
We are looking forward to hearing back from you.
Hi
Thanks for getting back to me.
I thought it was a lifetime purchase; sorry, my bad.
Have a great day.
Adriaan
Hello,
We’re glad that this issue has already been cleared.
If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.
Looking forward to helping you.
