MY PLAN IS NOT WORKING

#904296
Viewing 5 replies - 1 through 5 (of 5 total)
  • RankBot

    1 year, 3 months ago

    Hello,

    We apologize for the issue you are facing with your plan. To assist you better, could you please provide more specific details about the problem you’re experiencing?

    If you are looking to downgrade your plan, please note that downgrading is not possible at the moment. We can process a refund for your current subscription, and then you can purchase a new subscription based on your requirements. Let us know if you would like us to proceed with the refund.

    For more information regarding managing your plan, you can refer to our knowledge base article here: Manage Invoices.

    Thank you for raising this concern, and we look forward to assisting you further!

    Bright Sea GT

    1 year, 3 months ago

    Rank Math free

    Please cancel my plan and refund please

    Bright Sea GT

    1 year, 3 months ago

    Rank Math free

    Please cancel and refund please

    Bright Sea GT

    1 year, 3 months ago

    Rank Math free

    Order Reference: RANKMATH241102-6713-45190

    INVOICE

    Receipt
    Sold and fulfilled by FastSpring an authorized reseller
    Order ID: RANKMATH241102-6713-45190
    Order Created: November 2, 2024
    Paid In Full: November 2, 2024

    Purchaser

    FOYSAL AHAMED BELAL
    BRIGHT SEA GENERAL TRADING LLC

    United Arab Emirates

    Product Support
    https://rankmath.com/
    s******@r***********

    Seller

    FastSpring
    801 Garden Street
    Suite 201
    Santa Barbara, CA 93101
    US

    questionacharge.com
    VAT Number: 100442919500003
    Description Quantity VAT Amount
    Rank Math PRO
    Billed yearly. Subscription will end on 11/2/24. Trial Until 11/16/24
    1 $0.00 $0.00
    Content AI Starter
    Billed yearly. Next Billing Date On 11/1/25
    1 $1.95 $71.88
    Discount – $32.88
    Subtotal $39.00
    VAT (5%) $1.95
    Total $40.95
    Invoice ID: IVGWFVO4755JEYJPYYCYYXUYTMDM

    PLEASE SOLVE THIS ISSUES

    Jeremy

    1 year, 2 months ago

    Hello,

    As requested in the other ticket you created, we already refunded your subscription.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘MY PLAN IS NOT WORKING’ is closed to new replies.