Hello,
We apologize for the issue you are facing with your plan not being active. It seems like there might be a problem with the activation of your Content AI subscription despite the transaction being completed.
To resolve this, please ensure that you are logged into your Rank Math account and that your subscription is correctly linked to your website. You can check your subscription status by visiting the Content AI plans page.
If everything appears correct on your end and the issue persists, we recommend replying to this ticket with any additional details or screenshots that might help us understand the situation better. A human agent from our support team will then take over and assist you further.
Thank you for bringing this to our attention, and we look forward to helping you resolve it!
Sources:
Resolving Content AI Related Issues » Rank Math
ID tranzacție
3H7261440N101502T
Stare tranzacție
Finalizată
Sumă brută
-99,82 USD
ID acord de facturare
B-1R932408LB223690A
Motiv
Acord de facturare
Planul meu nu este activ.
Hello,
We’ve checked your account, and your account is already using the Rank Math PRO subscription.
You’ll also notice that the PRO badge is already showing on your account details.
You can now download the Rank Math PRO plugin from your account’s dashboard:
https://rankmath.com/my-account/
Here’s a link for more information:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
