My option of stripping parent slug in woocommerce store not working

#1102272
Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    We apologize for the issue you are facing with the parent slug removal option in your WooCommerce store. It can be frustrating when settings do not work as expected.

    To ensure that the parent slugs are removed from your URLs, please follow these steps:

    1. Navigate to Rank Math SEO → General Settings → WooCommerce.

    2. Make sure that the Remove parent slugs option is enabled.

    3. Additionally, check if you have enabled the Strip category base option in Rank Math SEO → General Settings → Links. This will help in creating cleaner URLs.
      Strip category base option

    If you have already done this and the issue persists, it might be beneficial to check if there are any caching plugins or server-side caching that could be affecting the URL changes. Clearing the cache may resolve the issue.

    If you continue to experience problems, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!

    Sources:
    How to Optimize a Category Page » Rank Math
    How to Optimize a Category Page » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    both of these are turned on already and its not working- its a dev site, already cleaned the cache too

    Hello,

    Thank you for contacting us and sorry for any inconvenience that this issue might have caused.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be caused by a conflict with one of your plugins/theme.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how this goes.

    Thank you.

    Helen I
    Rank Math free

    Hi there. We are having an identical issue with our store. It’s causing a lot of trouble for us right now. This happened after the recent Rank Math update

    Hello @heleni,

    Please create a new ticket and describe the issue you are having in detail there, and we will be able to provide personalised support.

    In the meantime, you can also follow the recommendations we shared above on this ticket.

    We look forward to helping you.

    Thank you.

    Helen I
    Rank Math free

    Your suggestions didn’t work.
    The issue is that stripping a parent slug function is no longer working with woocommerce.
    We installed permalink managerto solve this which is really unfortunate considering we are paying for rank math business

    I have same problem for: Remove parent slugs
    I have testetd in themes:
    Astra
    Kadence
    Twenty Twenty-Five
    Only width Woo + rankmath installed.

    I Looks as an new bug in rankmath, please fix it.

    I have just make an rollback to 1.0.246
    This version virks.

    Hello,

    We’re able to replicate this issue with the latest version of Rank Math.

    This has been forwarded to our development team for investigation, and they are already checking this internally.

    Once we have an update about this, we will inform you here as well.

    We really appreciate your patience in the meantime.

    Looking forward to helping you.

Viewing 9 replies - 1 through 9 (of 9 total)

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