My image does not loads on Facebook it was loading previously

#128752
  • Resolved IoT Unicorn

    4 years ago

    Rank Math free

    while sharing posts on SM, my featured image does not loads on Facebook, but it loads on Twitter and LinkedIn what is the issue. can anyone suggest or help me out

    Thanks 🙂

Viewing 8 replies - 1 through 8 (of 8 total)
  • Miguel

    4 years ago

    Hello,

    Thanks for contacting us and sorry for any inconvenience caused by that.

    Try running the URL you are trying to share through the Facebook Sharing Debugger: https://developers.facebook.com/tools/debug/

    See if you have any errors there and also check the if the Response Code is either 200 or 206. In case all this is correct you can try to click “Scrape Again” button as shown in the image to make sure there’s not an issue with Facebook caching.
    Facebook share debugger

    If you require any further assistance don’t hesitate to get in touch.

    IoT Unicorn

    4 years ago

    Rank Math free

    I tried that. And scraped too but still it doesn’t load

    Reinelle

    4 years ago

    Hello,

    Thank you for following up.

    Could you also provide the affected URL for us to check further? You can edit the first post in this ticket and include that in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Thank you, and we really look forward to helping you.

    IoT Unicorn

    4 years ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    IoT Unicorn

    4 years ago

    Rank Math free

    Yeah done that. You can check now also it appears for multiple URLs

    Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    I checked your URL and it is showing Curl error: 61 (BAD_CONTENT_ENCODING), check the screenshot in the sensitive section.

    The issue is pretty common with W3 Total Cache users. The Gzip compression option is causing this issue so you must disable it from W3 Total Cache.

    After that, just clear the cache and test it again. It will work.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    IoT Unicorn

    4 years ago

    Rank Math free

    Thanks its working now

    Reinelle

    4 years ago

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘My image does not loads on Facebook it was loading previously’ is closed to new replies.