my credit is missing

#630812
  • Resolved Abdullah Al Mamun

    2 years ago

    Rank Math free

    I had 50+ credit in my account but it shows 0 credit in my account please restore my credit

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    2 years ago

    Hello,

    Thank you for contacting us and sorry to hear about the issue you are facing with Content AI.

    As you might know, we recently released a revamped version of Content AI and you might need to refresh the credits to start using Content AI.

    Please head over to WordPress Dashboard → Rank Math → General Settings → Content AI and refresh the credits. Here’s a screenshot for reference:

    Once done, please go back to using Content AI and it should work without any issues.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    RankBot

    1 year, 12 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘my credit is missing’ is closed to new replies.