My CONTENT AI cannot input words

Hello,

We apologize for the issue you are facing with Content AI. It sounds like there might be a technical glitch preventing you from entering keywords. Here are a few steps you can take to troubleshoot this issue:

1. Refresh Your Credits: Sometimes, refreshing the credits can help resolve issues. You can do this by going to your WordPress Dashboard → Rank Math → General Settings → Content AI and refreshing the credits. Here’s a screenshot for reference:

2. Check Your Account: Ensure that you are logged into the correct Rank Math account that has the credits. You can verify your credits by visiting this link.

3. Disconnect and Reconnect: If the credits are correct but you’re still having issues, try disconnecting and reconnecting your Rank Math account in your WordPress admin area under Rank Math → Dashboard → Help. Here are the steps:

   • Disconnect your account:
     
   • Reconnect your account:
     

4. Refresh Content AI: After reconnecting, go back to Content AI and refresh the credits again to ensure everything is updated.
   

If these steps do not resolve the issue, please reply to this ticket with your site URL, and a human agent from our support team will assist you further.

Thank you for raising this concern, and we hope this helps!