My Blog link is not included in the site map

#433627
Viewing 4 replies - 1 through 4 (of 4 total)
  • Jaideep Asrani

    2 years, 6 months ago

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    I can check that your post URLs are redirecting to the URLs without the blog base while the canonical is set as the URL with the blog base and that’s why the posts are not being included in the sitemap.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Mohammad Abdullah

    2 years, 6 months ago

    Rank Math free

    Dear Sir,
    As per my company policy, I cannot give access to you. Can you refer me to a possible solution to this problem on the Loom video?

    Mohammad Abdullah

    2 years, 6 months ago

    Rank Math free

    Also if you have any desk so I share my system access with your team

    Reinelle

    2 years, 6 months ago

    Hello,

    Unfortunately, our scope of support does not extend to chats, phone calls, or remote applications like AnyDesk.

    In this case, you can create a staging site with the same issue for us to further investigate.

    This will also avoid your site getting any unexpected issues upon disabling plugins or switching themes.

    Here is a guide that could be really useful for you on how to create a staging site: https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Once done, you can share the logins of the staging site instead.

    Looking forward to helping you.

    Thank you.

    RankBot

    2 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘My Blog link is not included in the site map’ is closed to new replies.